DUE TO THE NATURE OF MY BUSINESS, ALL SALES ARE FINAL. 

Payment Policy

Before submitting your payment, please take the time to read the item description in its entirety, including processing times.  Orders are processed in the order they are received once payment is made.

Made-to-order Items

All items that are made-to-order will be listed as such in the item description. 

Please allow made-to-order items up to 14 business days for manufacturing and processing time before the item is shipped.

Custom Orders

Custom orders are always welcome.  If you are interested in placing a custom order, please send an email to jessica@flippinfabulousllc.com.  

Please allow custom orders up to 14 business days for manufacturing and processing time before the item is shipped

Pre-Orders

All product pre-orders must be paid for at time of checkout if ordering online OR within 24 hours of receipt of invoice. 

Rush Orders

If a rush order is desired, please contact me before placing your order to ensure that I can meet the deadline. 

A rush order fee will be calculated and sent via invoice, as well as any additional express shipping costs.

Out-of-Stock Items

If an item is out of stock, it will indicate such on the product page.  Please note that I try to restock items as soon as possible. 

If you want to inquire as to when a product will become available, please send an email to jessica@flippinfabulousllc.com

If after placing your order an item becomes unavailable, you will be contacted as soon as possible.  If an item is on backorder, you can either choose to wait for the item to be restocked or I will issue a full refund.

Order Cancellations

Due to the nature of my business, I do not accept order cancellations.

Gift Policies
If the order is a gift, please indicate such in the comments and be sure to update the shipping address for your order. 

If you wish to include a special message to the recipient, please include that in the order comments.   I will include a hand-written note along with the package for no additional charge. 

Disclosure on product materials used:

Real wood is used to create all of my handmade signs.  Depending on the piece, the wood will either be reclaimed or has been purchased new. All wood is thoroughly cleaned and sanitized before each project is started.  Due to the nature of using real wood products, please expect variances in knots, grains, textures, cracks, chips, sap slits, etc.  I use the highest quality products that are both eco-friendly and environmentally safe.  Wood grains and textures vary which can impact the way the wood accepts the stain.  The natural flaws of wood add character to each finished piece, as no two pieces of wood are exactly the same.  Your finished product is a beautiful, unique, handcrafted, high-quality item.   

Return Policy

Due to the nature of my business, all sales are final and I do not accept returns. 

Refund Policy

Due to the nature of my business, all sales are final and I do not allow refunds. 

Exchange Policy

Due to the nature of my small business, all sales are final and I do not accept exchanges.

Shipping Rates

All shipping rates are calculated using USPS Priority Mail and will vary based on weight, size of package, and destination. 

Shipping estimates are provided when purchasing an item from my shop and are calculated at checkout.  

Shipping Policy

All in-stock items will be shipped within 7 business days after payment is received.  Please allow extra time during holidays and peak seasons.

Please allow made-to-order items and custom orders up to 14 days for manufacturing and processing time before the item is shipped. 

Pre-ordered products will ship out within 7 business days after they are in-stock. 

If you are purchasing more than one item and want to combine shipping, please contact me before submitting payment  so that I can calculate and apply the shipping discount. 

United States Postal Service (USPS) is my preferred carrier for delivery via Priority Mail. 

Items will ship to the shipping address provided at checkout.  I cannot ship to PO Boxes.  

Please note that I currently only ship to the continental United States. The standard delivery time frame for priority mail is 1 to 3 business days. Orders are shipped Mondays-Saturdays.  You will receive a tracking number once your order has shipped.

Shipping Insurance

Insurance is automatically included with USPS Priority Mail.  Each package is insured for its full retail value (up to $100.)

If additional insurance is desired, please contact me before placing your order.   

Items Damaged During Shipping
I take great care when packaging my products and use quality packing materials that meet USPS shipping standards in order to ensure no damage occurs during shipping.

In the rare event that an item arrives damaged or defective, please contact me within 7 days.  I may ask you to provide photos showing pictures of the box, damage to the items, and/or full details of your damage in order to process your refund.  Please keep in mind that all packages shipped via USPS Priority Mail are insured for their full retail value (up to $100.)